Leatherhead Leisure Centre comprises a swimming pool complex, sports hall, six squash courts, indoor bowls, club rooms and social suite. In its first years of opening (1975/77) the operation of the centre involved the following:
- Procession 10,000 members annually.
- Collecting £4,000 per week.
- 10,000 users per week of whom 45% were non-members.
- Dealing with 700 incoming booking telephone calls per week.
- 290 incoming business telephone calls per week.
- 160 units of correspondence per week including 30 applications.
- 15 business visits per week.
- Hiring 350 rackets per week.
- 168 water test readings per week.
- Dealing with 10 accidents per week.
- Collecting and recording 50 items of lost property per week.
- Bowing up 700 arm bands for non-swimmers per week.
- Bar visited by 2,000 per week (3,500 glassfulls – serving and washing).
- Cafeteria visited by 4,000 per week (2,200 cups coffee/tea, 2,000 portions of chips).
- The Duty Manager walking 20 miles per week.
- The Technical Assistant walking 10 miles check plant/machinery.
- 1.5 tons of rubbish disposed of each week.
- Liaison with over 100 local and regional bodies during the year.
- 70 different activities/interests; 219 courses; 25 schools; 40 clubs.
- 82 opening hours (100 hours staffed) per week.
- 52 full-time equivalent staff employed.
Comparison with a larger indoor recreation centre shows the same intensity of use and substantial workload encountered (15).
Dacorum Sports Centre comprises a large main hall, ancillary halls, four squash courts, fitness centre and climbing wall on the ‘dry’ side and on the ‘wet’ side a 33 metre pool, separate diving area and learners’ pool. The diving pit is separate from the main pool and includes 5 m, 3 m and 1 m boards. The operation of the Centre in the 1984/85 financial year included a throughput of 811,520 attendances and income of £412,627 and required 50 full-time staff to operate the Centre worth in excess of £4.5 million. In this highly effective centre the operation for a typical week involved:
- An average weekly cashflow of £8,600.
- 17,000 users per week.
- 800 incoming booking telephone calls per week.
- 1,200 incoming general telephone calls per week.
- 300 unites of correspondence per week.
- 30 incoming applications for regular one-off bookings per week.
- 30 incoming queries and comments per week.
- Hiring 70 rackets per week.
- 28 water test readings per week.
- Watching 5,000 people swim safely per week.
- Attending 15 accidents per week.
- Collecting and recording 50 articles of lost property per week.
- The Duty Officers walking 20 miles per week.
- On the technical side, 10 tons of rubbish disposed of each week.
- Plant Operators walking 10 miles per week checking plant.
- 110 gauges checked each week plus other machinery and ongoing repairs to items from doors to drains.
- 126,000 gallons of water used every week for the pools, showers etc.